This shift is designed to enhance the travel experience for passengers flying with Vietnam Airlines and other SkyTeam member carriers by offering smoother, safer luggage transfers and better connections, as SkyTeam airlines are centralised at Terminal 1.
For passengers boarding next flights at Terminal 2, a walking path (about 500 meters) will ensure convenience. They can also check in online via the Vietnam Airlines website, www.vietnamairlines.com, or mobile app.
Signage and staff will assist travellers in finding the Vietnam Airlines check-in counters at Terminal 1.
For more information, passengers can visit the firm's website and mobile app, or contact customer service through Zalo, Facebook, ticket offices, and the customer service hotline at 1900 1100. Its Shanghai office is also available for assistance.
