12 loi thong dung khong mong muon trong Windows

Tags: khong the su dung, khoi dong lai, lien quan toi, he dieu hanh, bi truc trac, thong bao, qua trinh, co the, chuong trinh, van de, nang cap, ban, WINDOWS, viec, hien


12 loi thong dung khong mong muon trong Windows

Cho du co muon hay khong muon thi cac loi may tinh van xuat hien va can tro cong viec cua ban. Mot so loi khong nghiem trong va khong anh huong nhieu toi qua trinh su dung; nhung cung co rat nhieu loi “kho chiu” va trong nhieu truong hop chung lam he dieu hanh bi truc trac, khong the su dung duoc nua. Nam duoc cac loi nay va biet cach khac phuc chung la cac kien thuc va nguoi dung may tinh nen co.

1. “Loi khong xac dinh”

Day la loai thong bao ve cac loi ky thuat va thuong kem sau do la cac huong dan kha huu ich de ban co the sua chua chung. Loi nay khong doi hoi ban phai tien hanh cac tac vu chuan doan ma loi don thuan chi la mot dang danh gia tinh trang may tinh o thoi diem do. Loi khong xac dinh phat sinh tu nhung van de pho bien, trong do co ca viec nang cap DirectX that bai cho Microsoft Producer va mot loi pho bien trong SQL Server 7.0 cua Microsoft.

Giai phap tot nhat de xu ly loi nay la dong tat ca nhung ung dung dang mo va khoi dong lai may. Neu loi van tiep tuc xay ra, tai va cai dat ban nang cap moi nhat cho chuong trinh lien quan. Ban cung nen chay mot ung dung diet phan mem gian diep (spyware), chang han nhu Ad-ware…

2. “The system is either busy or has become unstable. You can wait and see if it becomes available again, or you can restart your computer. Press any key to return to windows and wait. Press CTRL + ALT + DEL again to restart your computer. You will lose unsaved information in any programs that are running. Press any key to continue.”

- “He thong dang ban hoac khong on dinh. Ban co the cho doi hoac khoi dong lai may tinh. Nhan bat cu phim nao de quay tro lai moi truong Windows va cho trong giay lat. Nhan CTRL + ALT + DEL mot lan nua de khoi dong may tinh. Ban se mat nhung thong tin chua luu lai trong bat cu chuong trinh nao dang chay. Nhan bat cu phim nao de tiep tuc.”

Doi khi Windows bi “do” va khong phai ung voi bat cu tac vu nao ma ban thuc hien. Trong nhung truong hop do, viec nhan to hop phim CTRL-ALT-DELETE co the lam hien thi thong bao tren tren nen man hinh xanh (con duoc vi la “Man hinh cua su chet choc” – Blue Screen Death”). Nhung thong bao nay khong giup ich gi nhieu trong viec sua chua loi, va cung khong dua ra ly do tai sao ma he thong lai tro nen nhu vay. Cach giai quyet tot nhat la ban nhan to hop phim CTRL-ALT-DELETE de khoi dong lai.

Thong diep loi nay thuong phat sinh tu nhung sai sot trong qua trinh truy cap bo nho. Ban hay ghi nho nhung hoan canh nao lam phat sinh loi nay; nhung thong tin ve ket qua se co the giup ban xac dinh nguyen nhan. Ban cung co the giai quyet tinh trang nay bang cach cai dat lai nhung ung dung co van de; tai ban nang cap lien quan; thao go nhung chuong trinh khong can thiet; vo hieu hoa screen saver, va nang cap driver. Neu su co van cu tiep dien, ban nen nghi toi giai phap cai dat lai he dieu hanh Windows va tien hanh sao luu du lieu de chuan bi.

3. “This programs has performed an illegal operation and will be shutdown. If the problem persists, contact the program vendor”.

Loi “illegal operation” (su dung bat hop phap) khong lien quan toi viec ban truy nhap Internet, tai file, hoac cach thuc su dung PC, ma thuc te do chi la cach phan anh nhung hanh vi chuong trinh khong hop le, thuong la nhung co gang thuc thi mot dong ma khong hop le, hoac truy nhap va mot phan bo nho da bi han che. Ban cung dung co gang tim kiem thong tin tu bang thong bao nay, no chi gom nhung “module” kho hieu va hoan toan khong danh cho nhung nguoi khong la chuyen vien lap trinh.

Giai quyet van de nay bang cach dong tat ca nhung ung dung dang mo va khoi dong lai may tinh. Neu ban tiep tuc nhin thay thong bao loi tuong tu, hay su dung trinh “clean boot troubleshooting” de xac dinh chuong trinh gay loi va thao cai dat chung. De thuc hien qua trinh “khoi dong sach”, tu Start, chon Run, roi go dong lenh “msconfig”, nhan OK. Tu trinh System Configuration Utility, chon Selective Startup va bo lua chon tat ca nhung hop danh dau trong danh sach tha xuong. Nhan OK va khoi dong lai may. Ban lap lai qua trinh nay, moi lan chon mot o danh dau khac nhau duoi phan Selective Start-up cho toi khi xac dinh duoc hop “checkbox” nao gay ra loi.

Buoc tiep theo la chon mot the (tab) trong “System Configuration Utility” lien quan toi hop “checkbox” co van de, va bo lua chon tat ca (ngoai tru dong lenh trong tab). Khoi dong lai may tinh, va neu trong qua trinh khoi dong khong co van de gi phat sinh, ban hay quay tro lai phan “System Configuration Utility” de chon mot dong lenh khac. Lap lai qua trinh nay cho toi khi ban co lap duoc dong lenh gay ra su co; ban cung can lien lac voi cac nha phat trien phan mem lien quan hoac nha san xuat phan cung de tim su ho tro cu the.

4. Loi “Runtime error <###>”

Loi Runtime de mo ta mot chuong trinh khong duoc nhan dang co nhung dong lenh bi pha huy hoac bi truc trac. Thong bao cung nay cung co the kem theo mot dong lenh loi, chang han nhu “424” hoac “216”, hay doi khi la nhung thong tin “mu mo” ve mot doi tuong can thiet nao do (required object). Nhung thong bao kieu nay thuong khong cung cap thong tin huu ich nao ve nguyen nhan xay ra su co cung nhu cach thuc giai quyet. Lieu loi co phai do virus, khong du bo nho, hoac chuong trinh khong thuong thich ? Chang ai biet ro duoc dieu nay!

Khi loi runtime xay ra, ban khong khoi dong lai may tinh vi neu lam nhu the, co the virus lai gay ra hien tuong loi tuong tu, hoac vo tinh kich hoat doan ma nguy hiem cua virus. Thay vao do, ban can quet virus ngay lap tuc, tiep theo hay lien lac voi nha phat trien phan mem da gay ra loi runtime va hoi ho cach khac phuc. Ban cung co the giai quyet van de bang cach tai ban nang cap hoac cau hinh lai phan mem.

5. Loi “STOP: 0x########”

Trong khi loi runtime lien quan toi mot chuong trinh cu the, thi loi STOP thuong chi ra van de lien quan toi mot thiet bi cu the - nhung that khong may hiem khi thong bao loi chi ra thiet bi cu the nao. Thay vao do, thong bao chi hien thi dong ma hex kho hieu, chang han nhu 0x0000001E, trong cac dong mo ta. Thay vi suy doan, ban nen thuc hien mot so tac vu giai quyet co ban sau.

Dau tien la quet virus. Tiep toi, cai dat lai nhung phan cung da duoc cai dat vao thoi diem truoc do it lau; va can xac dinh chac chan la nhung thiet bi da duoc ket noi dung. Trong truong hop nay, viec nang cap driver cho tat ca nhung phan cung hien co hoac nang cap BIOS cung la mot y kien hay. Hay lien lac voi nha san xuat may tinh de nho giup do.

6. Loi “A fatal exception error <##> has occurred at <####:########”

Thong bao loi ngoai tru (exception) nghiem trong (fatal) nghe co ve rat nghiem trong nhung cach huong dan giai quyet lai chang co gi ca. Day la mot dang thong bao ve loi bo nho thuong la nhung truy van bo nho khong hop le hoac loi trong dong ma lenh, va thuong xay ra khi khoi dong ung dung hoac tat Windows. Loi “fatal exception” co the rat nghiem trong, do cung la nguy nhan giai thich tai sao chung ta lai hay thay no tren “man hinh xanh”, khien Windows bi hong.

Loi “exception” co the xay ra trong rat nhieu truong hop. Cac nhanh nhat de loai bo chung la khoi dong lai may tinh. Neu loi van tiep tuc xay ra, ban nen khoi dong may tinh o che do “khoi dong sach” (clean boot).

7. Loi “ caused a general protection failt in module at ####:########”.

Day la loai loi GPF (Generel Protection Fault - loi bao ve tong quat) gay pha huy he dieu hanh, thuoc mot trong nhung loi nghiem trong gay ra hien tuong man hinh xanh. Ban co the thay loi GPF neu mot chuong trinh dang co gang ghi du lieu vao mot khu vuc luu tru han che, hoac he thong tinh sai dung luong bo nho can thiet de thuc thi mot ham nao do.

Giai phap cua loi GPF la khoi dong lai may tinh. Do nguyen nhan cua hien tuong nay rat nhieu nen kho co the xac dinh chinh xac nguon goc gay ra loi. Cach giai quyet co ban nhat la thao cai dat tat ca nhung phan mem, phan cung trong thoi gian gan nhat, thuc hien tac vu bao tri he thong tong quat, va thuc hien phuong thuc “khoi dong sach”.

8. Loi “Runll: error loading. The specified modle could not be found”.

Thong bao loi “Runll” xuat hien khi Windows khong the xac dinh duoc vi tri mot file ma no can tai. Loi co the lien quan toi nhung phan mem chua duoc thao go het, hoac loi driver, virus, hay phan mem gian diep.

Giai phap ma ban can thuc hien la chay ung dung diet spyware (nhu Ad-ware hoac Spybot Search & Destroy) va sau do la quet virus toan he thong. Neu loi lien quan toi mot phan mem moi cai dat thi hay go bo phan mem do ra. Cuoi cung, ban can khoi dong may tinh o che do sach de co the xac dinh duoc nhung dong lenh gay ra loi.

9. Loi “Cannot find the file (or one of its components). Make sure the path and filename are correct and that all required libraries are available”.

Cung giong mot con dau dau, thong diep loi nay co the la trieu chung cua mot su kien nho nao do, chang han nhu xoa nham file; hoac la mot su kien lon nao do, chang han nhu virus da lay lan khap he thong. Dieu ban can lam la quet virus va cai dat lai chuong trinh co lien quan toi tep tin (file) bi that lac. Neu loi van xay ra, su dung My Computer hoac Windows Explorer de xac dinh chinh xac ten va vi tri cua file.

Loi nay chi co the xay ra khi ban nhan dup vao shortcut tren Desktop. Neu dung la truong hop do, thi chi viec nhan chuot vao shortcut, chon Properties, roi go chinh xac ten va duong dan vao truong Target.

10. “An error has occurred in the script on this page. Line <##> Char: <##> Error: Code: <##> Location: Do you want to continue running scripts on this page?”

Thong diep loi rac roi nay ngu y rang trinh duyet Internet Explorer (IE) dang gap van de kho khan trong viec giai ma mot tap lenh gan kem trong trang Web ma ban dang truy cap. Day la thong diep loi co lam cho tinh huong tro nen cang thang hon la ban than chung la nhu vay.

Ban co the tat thong bao loi nay di; va neu van tiep tuc nhan duoc chung, hay co quet virus, khoi dong lai may tinh, va nang cap len phien ban IE moi nhat. Ban cung co the mo phan menu Tools cua trinh duyet va chon Internet Options de xoa thu muc Temporary Internet Files (nhan vao nut Delete Files tren the General) va cau hinh phan Security va muc mac dinh (default level). Cuoi cung co the loi nay don gian la do ma nguon trang Web co van de, va trong truong hop do, ban chi co the thong bao cho nguoi quan tri trang web do de sua loi.

11. “Windows Update has encountered an error and cannot display the requested page”.

Mot lo thong dung lien quan toi viec cai dat nhung ban nang cap moi nhat danh cho Windows. Loi nay ngan khong cho ban truy cap vao trang Web nang cap Windows Update (windowsupdate.microsoft.com). Vay lam the nao de sua loi nay?

Trong hau het truong hop, ban co the sua loi bang cach cai phien ban IE moi nhat. Ngoai ra, nguoi dung Windows XP va Windows 2000 can cai dat cac ban service pack moi nhat cho he dieu hanh. Trong Windows XP, ban can kich hoat che do tu dong nang cap Automated Updates (mo Control Pannel, chon Performance And Mantenance, System, chon the Automatic Updates; roi lua chon phan Automatic).

12. “Windows encountered an error accessing the system Registry. Windows will restart and repair the system Registry for you”.

Registry la co so du lieu luu tru cau hinh he thong va cac tham chieu nguoi dung, chung rat nhay cam va voi bat cu thao tac nguy hiem nao cung khien cho Windows bi “do vo”. Chung ta co the dung giai phap khac phuc sau…

Tao mot khong gian trong tren o cai dat Windows (toi thieu la 10%). Xoa nhung file cu khong con dung toi. Tiep theo nguoi dung Windows Me va Windows XP can khoi phuc may tinh va trang thai ban dau khi chua xay ra su co. Mo thanh menu Start a (All) Programs a Accessories a System Tools a System Restore. Khi mo tien ich System Restore, ban chon Restore My Computer To An Early Times, nhan vao Next, va chon mot thoi diem can khoi phuc (ngay truoc khi xay ra thong bao loi); sau do tuan theo cac huong dan.

(Theo VnMedia)
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